Frequently Asked Questions

We specialize in three B2B commercial sectors: Corporate offices, stadiums & large event venues, and commercial residential common areas (apartment complexes, condos, mixed-use developments). We do not provide residential home cleaning services.

Our services are customized per facility. Common services include: daily cleaning & maintenance, trash removal, restroom sanitization, floor care (sweeping, mopping, vacuuming), dusting, window cleaning, carpet cleaning, and specialized deep-cleaning services. We create custom packages based on your specific needs.

Yes, we provide all necessary cleaning supplies, chemicals, and equipment. We use professional-grade, EPA-registered products appropriate for your facility type and surfaces. If you have specific product preferences or requirements, we can accommodate those as well.

Supervised Care is our unique approach where every job site has dedicated on-site management. A supervisor oversees quality control, manages the team, addresses issues in real-time, and serves as your direct point of contact. This ensures consistent quality and immediate problem resolution—something most cleaning companies don't provide.

We don't charge by square footage. Every facility is unique, so we provide custom quotes based on zone-specific evaluation. Factors include facility type, square footage, traffic patterns, service frequency, and specific cleaning requirements. Contact us for a free, no-obligation site assessment and quote.

Our facilities are complex—like multi-story stadiums or mixed-use buildings—where different zones require different levels of service. A per-square-foot model doesn't account for these variations. Our zone-based approach ensures you pay fairly for the specific services each area needs, not a one-size-fits-all rate.

No long-term contracts required. We offer flexible agreements that adapt to your business needs. We believe in earning your business every day through quality service, not trapping you in lengthy contracts. You can adjust or cancel service with reasonable notice.

While we don't require long-term contracts, we do offer preferential pricing for clients who commit to extended service agreements. Contact us to discuss options that work for your budget and timeline.

1) Contact us via phone, email, or our website form. 2) We schedule a free site assessment. 3) We provide a detailed, zone-based quote. 4) Upon approval, we begin service—often within 48-72 hours. It's that simple.

For most facilities, we can begin service within 48-72 hours of agreement. For larger or more complex facilities (like stadiums), we may need 5-7 days to assemble and train the appropriate team.

A We Clean representative visits your facility to evaluate square footage, traffic patterns, surface types, special requirements, and cleaning frequency needs. We'll discuss your specific concerns and preferences. This assessment allows us to create an accurate, customized quote.

Absolutely. Our flexible agreements allow you to increase, decrease, or modify services as your needs change. Just communicate with your on-site supervisor or account manager, and we'll make adjustments quickly.

We primarily serve Florida, with strong presence in Miami, Orlando, Tampa, and Jacksonville. We also serve select U.S. markets. Contact us to confirm service availability in your area.

We work around your schedule. Most office clients prefer evening or early morning service. Stadium and venue clients typically need post-event cleaning (often overnight). We customize schedules to minimize disruption to your operations.

Yes. For existing clients, we provide emergency response for unexpected situations (spills, post-event cleanups, weather-related issues, etc.). Contact your on-site supervisor or account manager for immediate assistance.